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COVID-19 AUTUMN / WINTER 2020 UPDATE
Following the Prime Minister’s latest lockdown announcement, we are pleased to confirm that Rabbits Vehicle Hire remains fully operational and open for business. The Government has given assurance via the BVRLA (British Vehicle Rental & Leasing Association) that our sector will remain exempt from the lockdown, meaning we are able to trade and continue to offer our full delivery / collection service, albeit with the continuation of stringent precautions in place to protect our customers and staff.
As from the start, we have been strictly following the Government guidelines as well as taking extra precautions to protect our staff and customers. Our procedures include:
– Regular and thorough cleaning of vehicles (interior and exterior), office and reception area (to include anti-bacterial wipe down)
– Ensuring a 2 metre distance between all staff and customers wherever possible
– Encouraging regular hand washing/sanitising of all staff and customers when entering and exiting our vehicles and office
– Only allowing one customer in reception at any one time. Other customers must wait outside until reception is no longer occupied. Face masks to be worn whilst inside the reception area.
– Providing all staff with disposable gloves, face masks and anti-bacterial wipes
Since opening back in 1989 our specialised and diverse fleet continues to grow day by day.
To view our full fleet please click HERE
We often modify vehicles to suit customer requirements i.e. additional load bars and rails in Luton trucks for carrying moving containers, lined load areas in vans for transporting waste, clinical products etc. If we don’t currently have the vehicle you require in stock, we can usually source quickly.
The whole of our fleet is available on short- or long-term basis and we can offer fully bespoke pricing structures, tailored specially to your requirements depending on vehicle type, duration of hire, mileage etc
If you’re looking to hire a vehicle for your company and would like a quote for either short or long term hire, please go to our Corporate Accounts section.
DELIVERY & COLLECTION
Too busy to collect or return a vehicle? Don’t worry! We offer a full delivery and collection service to your home/office and whilst we largely service the South of England, our dedicated team are always more than happy to travel all over the UK, should you require. If you require more information on how our delivery & collection service works, please call a member of our team on 0118 946 1661 who will be more than happy to assist.
BREAKDOWN & ACCIDENT ASSISTANCE
For additional peace of mind, all vehicles are covered by a nationwide 24/7 365 days a year accident and breakdown assistance service via Active Fleet Solutions. In the rare event of a breakdown, they will assist immediately in getting the vehicle back up and running.
With accidents, the call staff are fully trained to ask all the correct questions, minimising potential claims against your policy.
If you currently have a vehicle on hire and have experienced an accident / breakdown that has occurred outside of office hours please call the designated number on the vehicle’s windscreen or keyring.
Head Office Address: Wolsey Road, Caversham, Reading, Berkshire, RG4 8BY 0118 946 1661 email@example.com
Phone: 0118 946 1661
Monday – Friday: 8:30am – 5:30pm
Saturday: 8:30am – 12:00pm
Brenda via Google Reviews
Rabbits was amazing and accommodating for a last minute hire! From the initial call to to the hiring and returning, they were very friendly, helpful and professional in their dealing and my deposit also returned to me within the time they had said it would! For me that’s a plus as I have dealt with some companies that I had to follow up on my deposits. Rabbits is very efficient and they tell you like it is and also are quite open to assisting with the requirements. I felt they understood my needs and delivered!
Josh via Google Reviews
Rabbits are a mainstay on the Reading vehicle rental scene. Having known the team for some time I can safely say that they offer a great professional service and will go to great lengths to ensure a fantastic customer experience.
Deborah via Google Reviews
Great owner, great place, lovely and friendly